TfL: First look at major upgrade plans for busy Pontoon Dock DLR station

The new look DLR station will aim to improve capacity and accessibility, to meet the needs of growing customer numbers.

The project, which has now secured funding, will include the installation of six new escalators, a larger mezzanine level, and improvements to the surrounding area, including improved public space, landscaping, and the potential for new retail space.

The new escalators and larger mezzanine level will reduce queuing, pressure on the lifts, and improve step-free access for those who need it.

Pontoon Dock station is elevated approximately 13 metres above street level, which is one of the highest stations on the DLR network, with access currently limited to stairs and lifts.

This means at peak times, around half of the customers rely on the lifts, which often leads to congestion and longer journey times.

The development of the station and its surrounding area is part of the wider Silvertown Quays development, which aims to create a vibrant urban neighbourhood with a variety of housing, including affordable housing, and over 100,000 sqm of new employment space.

It is anticipated that the redevelopment of the area will mean an additional 4,500 customers will use the station during peak times, an increase of 415 per cent, so these improvements play a vital role in supporting this and the regeneration of the local area, helping unlock around 6,500 new homes and 10,000 jobs.

Construction work is scheduled to begin in summer 2026 and is expected to be completed by the end of 2028. The station is expected to remain open throughout the majority of works, ensuring customers can continue to travel as normal while improvements are made. The DLR network has seen significant growth in recent years, with demand expected to rise further as development continues across east London.

Deputy Mayor for Transport, Seb Dance, said: "This major upgrade is great news for the Pontoon Dock area and London as a whole. It means we can futureproof this station, support thousands more journeys and improve accessibility. Crucially, it will also help unlock 6,500 new homes and 10,000 jobs, driving regeneration and economic growth in the Royal Docks, supporting the Mayor’s aim for a more prosperous London for all."

Alex Williams, Chief Customer and Strategy Officer at Transport for London, said: "Our vision is a London where everyone can move around the city safely, comfortably and sustainably. The transformation at Pontoon Dock will make life easier and more comfortable for customers through reduced congestion and enhanced accessibility. It will also play a central role in supporting important regeneration in the local area, helping to unlock around 6,500 new homes and 10,000 new jobs at Silvertown Quays."

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