Islington diner where ‘poor service is paramount’ wins OpenTable Diners’ choice award

A north London diner that prides itself for its rude customer service has won a Diners’ choice award to the surprise of staff.

Karen’s Diner in Angel, which opened 15 months ago, is based on the meme sensation that is ‘a Karen’, someone perceived as entitled and demanding.

Karen's Diner where rude service is expectedplaceholder image
Karen's Diner where rude service is expected | Karen's Diner

Customers usually know what to expect well before entering, but social media platforms have enjoyed numerous videos of unsuspecting visitors being roasted by staff.

The American style diner has gone viral on TikTok, racking up over 1.4 billion hits.

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Karen's diner staff | Karen's Diner

The restaurant is decorated with Lego heads with the signature Karen hairstyle and wallpaper with cartoon prints of fries and burgers are spread along the walls.

The menu features chicken wings, beef brisket and loaded fries, as well as an extensive burger list including the “Karen's got real beef” and “I want to see the manager” burgers.

Based on the feedback by guests that booked through OpenTable, diners have voted Karen's Diner as one of the best restaurants in London.

When the award landed, the team operating the London diner said, "It was more of a shock than a surprise".

A special awards night will take place on Thursday September 12, in which staff will be the customers, served by the restaurant's regular SINGaSONG singing waiters. 

100 seats will also be made available for the restaurant's regular customers. You can book tickets here.

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