New ratings awarded to social care services in Tower Hamlets

By Will Grimond, Data Reporter
Published 4th Oct 2023, 16:17 BST
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
The latest scores for social care services in Tower Hamlets have been released – with two services given new ratings.

The latest scores for social care services in Tower Hamlets have been released – with two services given new ratings.

The Care Quality Commission gives ratings to care providers and other organisations across England. It rates how well the service is performing against various criteria – with overall rankings ranging from 'outstanding' to 'inadequate'.

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The latest data from the CQC shows two providers have been rated in Tower Hamlets in September.

Diversity Health and Social Care Bow Branch – a community-based service – was awarded a 'requires improvement' rating on September 28. Its latest inspection was on June 16.

Another care provider, Serenity Integrated Care, was given a 'good' rating, having last been inspected on September 5. The rating was published on September 30.

The highest possible rating is 'outstanding': given to organisations exceeding expectations. Meanwhile, a 'good' scores shows the provider is meeting the CQC's criteria.

However, a service found to be needing improvement will not be up to the CQC's standards, and a service given an 'inadequate' rating will ordinarily be placed in special measures by the CQC.