Care service judged as needing improvement in Merton

By Will Grimond, Data Reporter
Published 5th Dec 2023, 11:51 BST
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.

A social care service has been given a negative rating in Merton.

The Care Quality Commission gives ratings to care providers and other organisations across England. It rates how well the service is performing against various criteria – with overall rankings ranging from 'outstanding' to 'inadequate'.

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The latest data from the CQC shows Helping Hands Wimbledon – a community-based service – was awarded a 'requires improvement' rating on November 23. Its latest inspection was on October 2.

A 'requires improvement' rating means a service is not performing as well as it should, and will be given information by the CQC on how to improve.