Social care services given new ratings in Ealing

By Will Grimond, Data Reporter
Published 4th Oct 2023, 16:17 BST
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
A pair of social care services have been given new scores in Ealing in the past month.

A pair of social care services have been given new scores in Ealing in the past month.

The Care Quality Commission is in charge of inspecting social care services across England. The organisation judges care providers across various metrics – with the best possible rating being 'outstanding', and the worst 'inadequate'.

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The latest data from the CQC shows two providers have been rated in Ealing in September.

Alpha Care and Support Services Limited - Ealing – a community-based service – was awarded a 'requires improvement' rating on September 8. Its latest inspection was on April 28.

Another care provider, We Care Agency Ltd, was given a 'good' rating, having last been inspected on August 23. The rating was published on September 19.

The CQC gives organisations four different ratings. The worst is an 'inadequate' rating, which ordinarily results in the organisation being placed in special measures by the CQC. Social care services can also be given a less serious rating of 'requires improvement' when they are not up to standard.

At the other end of the scale, services given 'outstanding' ratings are judged to be performing exceptionally well, and a 'good' rating means the organisation is meeting expectations.