All the latest ratings for social care services in Croydon

By Will Grimond, Data Reporter
Published 4th Oct 2023, 16:17 BST
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
File photo dated 18/05/17 of an elderly man holding a walking stick, as three out of four care staff who look after people at home are not being paid for the time it takes them to travel between appointments, according to new research. Unison said its survey of more than 300 care workers across England revealed that employers are effectively breaking minimum wage laws, costing staff hundreds of pounds each month. Issue date: Thursday June 15, 2023.
Last month's scores for social care services have been released – with two services in Croydon given new ratings.

Last month's scores for social care services have been released – with two services in Croydon given new ratings.

The Care Quality Commission is in charge of inspecting social care services across England. The organisation judges care providers across various metrics – with the best possible rating being 'outstanding', and the worst 'inadequate'.

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Information from the CQC reveals two services in Croydon have received ratings from the start of September.

Nursing Direct Ltd - DCA Office was awarded a 'good' rating after an inspection on August 9. The rating was published on September 7.

On September 21, Rosenmanor Limited was judged to be needing improvement. The service had last been inspected on July 7.

The highest possible rating is 'outstanding': given to organisations exceeding expectations. Meanwhile, a 'good' scores shows the provider is meeting the CQC's criteria.

However, a service found to be needing improvement will not be up to the CQC's standards, and a service given an 'inadequate' rating will ordinarily be placed in special measures by the CQC.