Couple of social care services given negative ratings in Barking and Dagenham

A pair of social care services are not meeting expectations in Barking and Dagenham.
File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.
File photo dated 07/10/13 of the hands of an elderly woman at home. Councils are struggling to meet rising requests for adult social care support and some people are cutting back on their home care amid the cost-of-living crisis while "completely overwhelmed" family carers try to fill the gaps, the health watchdog has said. Issue date: Friday October 20, 2023.

A pair of social care services are not meeting expectations in Barking and Dagenham.

The Care Quality Commission is in charge of inspecting social care services across England. The organisation judges care providers across various metrics – with the best possible rating being 'outstanding', and the worst 'inadequate'.

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Information from the CQC reveals two services in Barking and Dagenham have received ratings from the start of January.

Candid Health & Social Care Ltd was awarded a 'requires improvement' rating after an inspection on November 7. The rating was published on January 24.

On January 27, Disablement Association of Barking and Dagenham was judged to be 'inadequate'. The service had last been inspected on September 28.

Services scored as 'inadequate' will generally be put under special measures by the CQC, and will likely undergo further inspections. 'Requires improvement' is less serious, but still means the service is not meeting expectations.

Well-performing organisations will instead be given a 'good' or 'outstanding' rating.