Creamfields 2023 Chelmsford: How to get tickets, ticket resale and refunds

While the 2023 edition of Creamfields South is just days away, music fans may still be able to bag tickets. The three-day music event is set to take place over the upcoming bank holiday weekend (May 26-28).

The Chelmsford-based festival is back for another year after its debut down south last year. The first-ever Creamfields South took place last June in Hylands Park in Chelmsford, Essex.

Its comeback was confirmed earlier this year as the phase 1 lineup was revealed, featuring the likes of Calvin Harris and Swedish House Mafia. Becky Hill, Fat Boy Slim and Example are some of the other artists set to perform at the festival this weekend.

For those still considering attending the electronic and dance music festival this weekend, you may still be able to get a ticket. London World breaks down how to get tickets, the festival’s refund policy and what the organisers have said about resale passes.

Here’s everything Creamfields South goers need to know about ticketing for the upcoming festivities.

How to get Creamfields South 2023 tickets

Festival goers can buy tickets through the Ticketmaster website. Hopeful attendees can buy both day tickets as well as two-day and three-day passes. These are available as standard as well as gold experience tickets.

Prices between the standard and gold tiers vary. The full list of ticket costs is below:

Standard

• Friday day ticket - £65 
• Saturday day ticket - £85
• Sunday day ticket - £85
• Friday + Saturday two-day ticket (non-camping)- £150
• Saturday + Sunday two-day ticket (non-camping) - £170
• Three-day ticket (non-camping) - £235
• Saturday + Sunday two-day ticket (camping)- £205
• Three-day ticket (camping) - £240

Gold

• Friday day ticket - £105 
• Saturday day ticket - £130
• Sunday day ticket - £130
• Friday + Saturday two-day ticket (non-camping)- £235
• Saturday + Sunday two-day ticket (non-camping) - £260
• Three-day ticket (non-camping) - £365
• Saturday + Sunday two-day ticket (camping)- £280
• Three-day ticket (camping) - £320

Creamfields South organisers warn festival goers of resale of tickets

On the Creamfields South website, organisers have warned those attending the event to purchase their tickets through official agents.

A statement on the site clarifies: "Do not buy tickets from unofficial ticket outlets, unlawful street traders/touts or off social media. There is no guarantee of any ticket’s validity for entry unless purchased from official ticket agents."

Further notices on the tickets page add hopeful attendees should also not buy tickets through internet auction sites or from other individuals.

Creamfields South 2023 ticket refund policy

As explained in the terms and conditions outlined on Creamfields South website, guests will not be able to get a refund on their tickets unless there are exceptional circumstances.

These include if there is a major cancellation of the event, a substantial alteration to the event different to what was promoted or by special exception, which would be determined by the promoter.

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