It’s a challenging time of year for the healthcare system. Flu cases in hospital have already hit last year’s peak, norovirus cases are rife and the NHS has warned about a “quad-demic” of illnesses over the festive season.
Despite the pressures, it appears that the vast majority of us are already happy with how our local practice operates, according to the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.
Almost 700,000 patients in England completed the 2024 survey, which gathers information on how patients feel about their local GP. It reveals the best and worst surgeries in London and beyond.
Across the country, the majority of patients described the overall experience as ‘very good’ (37.1%) or ‘fairly good’ (30.2%).
Not everyone is as happy with their local practice though — 9.4% said their overall experience was ‘fairly poor’ and 9.5% described it as ‘very poor’. The survey was carried out between January 2 and March 25.
Here we reveal the GP practices in London which were voted the best by you. Surgeries are ranked by the proportion of patients that said they were ‘very good’.
9. Park End Surgery, Hampstead Heath
There were 386 survey forms sent out to patients at Park End Surgery in Hampstead Heath. The response rate was 30%, with 115 patients rating their overall experience. Of these, 79% said it was very good and 15% said it was fairly good. | Google Maps
10. Southcote Clinic, Ruislip
There were 303 survey forms sent out to patients at Southcote Clinic in Ruislip. The response rate was 34%, with 103 patients rating their overall experience. Of these, 78% said it was very good and 16% said it was fairly good. | Google Maps
11. Riverhouse Medical Practice, Wimbledon
There were 525 survey forms sent out to patients at Riverhouse Medical Practice in Wimbledon. The response rate was 22%, with 117 patients rating their overall experience. Of these, 78% said it was very good and 16% said it was fairly good. | Google Maps
12. Qhs Gp Care Home Service, Bermondsey
There were 359 survey forms sent out to patients at Qhs Gp Care Home Service in Bermondsey. The response rate was 8%, with 23 patients rating their overall experience. Of these, 76% said it was very good and 15% said it was fairly good. | Google Maps